Dr. Vanessa Montañez | Homeownership and Heritage

Dr. Vanessa Montañez | Homeownership and Heritage

HL INSIGHTS  

Dr. Vanessa Montañez | Homeownership and Heritage

Dr. Vanessa Montañez reflects on family, sacrifice, homeownership and the generational lessons that continue to shape her work as she begins a new professional chapter.

Article by
Richard Sandoval

or Dr. Vanessa Montañez, Hispanic Heritage Month begins with family.

It begins with the memory of her grandmother a single mother of three who purchased a home in Tijuana through sacrifice, hard work and determination.

“My grandmother bought her house with so much sacrifice,” Montañez recalled.

She crossed the border for work, cleaned homes, cared for children, cooked and did what was necessary to provide for her family.

For Montañez, what her grandmother created went far beyond owning property.

She created an example.

“She taught me how to save,” Montañez said. “She was always saving for a rainy day.”

Those lessons stayed with Montañez throughout a career spanning more than 30 years in residential lending, where she has helped thousands of families become homeowners and worked to expand opportunities for the communities she served.

Homeownership as Legacy

HL caught up with Montañez during NAHREP at AVANCE Global in Las Vegas, where she spoke about homeownership, generational wealth and the women in her family who helped shape her understanding of both.

“My great-grandmother, my grandmother, my mom they all bought their homes,” she said.

That family history became deeply connected to her professional life.

For Montañez, helping a family purchase a home has never simply been about completing a transaction.

“Helping a family buy a home means helping them establish roots and build a legacy,” she said.

It is a belief informed by personal experience.

Her grandmother purchased a home through sacrifice and discipline. Her mother became a homeowner. Montañez then built a career helping other families pursue those same opportunities.

Over three decades, that career has included senior leadership roles at City National Bank, U.S. Bank and East West Bank, where she worked to expand access to homeownership, grow multicultural markets and develop community-focused lending strategies.

Among her accomplishments was helping develop City National Bank’s Ladder Up program and grant initiative, designed to create additional pathways to homeownership and wealth building.

That connection between homeownership, family and legacy has remained a constant throughout her professional journey.

A Reputation Built Through Relationships

Dr. Vanessa Montañez is someone I had been aware of for several years. It has only been more recently, through conversations and shared professional circles, that I have had the opportunity to get to know her and better understand why so many people speak so highly of her.

During that time, I have met and interviewed a growing number of professionals across the real estate and mortgage industries. As these conversations naturally unfold, names are exchanged, relationships surface and connections are made.

Vanessa’s name comes up often. What has stood out to me is what usually follows. There is almost always a word of affection, a personal story or a genuine expression of respect. That kind of reputation is rarely created overnight.

In our private conversations, Vanessa has shared how much of her professional network was built by being present taking leadership roles, helping organize professional networking chapters, rolling up her sleeves and doing the work necessary to bring people together.

The relationships came from participation. The trust came from showing up. The network grew because she invested in people long before she needed anything from them.

One of the clearest examples came during AVANCE Global in Las Vegas.

After having lunch together, Vanessa and I walked through the conference hallways, and I watched her work the room with the ease of someone who understands the value of relationships. She greeted people warmly, stopped for brief conversations, introduced herself to new contacts and made plans to reconnect with people she already knew. There was nothing forced about it. What stood out was how quickly she seemed to recognize possibilities.

You could almost see the connections forming in real time  this person should meet that person, someone else might benefit from a particular program, another conversation could lead to an opportunity down the road.

It was networking, certainly, but it felt like something more. It was an instinct for connecting people.

Those are the kinds of professionals I personally admire, perhaps because I recognize some of that instinct in myself. The best relationships are rarely built by simply collecting names. They are built by being present, paying attention and understanding when one connection might be meaningful to someone else.

That makes the subject of her upcoming book, The Social Capital Economy, particularly interesting. The idea of building opportunity through relationships is not simply something she has studied academically. It appears to be something she has practiced throughout her career.

There is also a family connection that HL has encountered before.

Several years ago, HL recognized Vanessa’s sister and best friend, Chantal Camarillo, as an HL Latina of Influence. Camarillo has also built a career in the real estate and mortgage industry. The connection says something about the family story running throughout Vanessa’s journey women who work, build, lead and create opportunities for themselves and others.

Leadership Built Over Time

Montañez’s professional record reflects that same combination of leadership and community engagement. She has been recognized as one of the Most Influential Women in Finance by the Los Angeles Business Journal and was named Bank Executive of the Year by the Greater Los Angeles African American Chamber of Commerce.

Her work has also extended into nonprofit and industry leadership through organizations focused on housing, community development and professional advancement.

Montañez holds a Doctorate in Executive Leadership with honors from the University of Charleston and an MBA from Pepperdine University.

Those credentials matter, but they are only part of the story. What stands out more is how consistently her career has connected leadership with access, relationships and opportunity.

Closing One Chapter

Montañez is now entering a period of transition.

She recently completed her chapter with City National Bank, where her work included building a new division, leading teams and helping create opportunities through residential lending and community-focused initiatives.

“As I close my chapter at City National Bank, I look ahead with gratitude, pride in my Latina heritage, and excitement for what comes next,” she said.

Her career in residential lending has included helping thousands of families become homeowners, developing teams and creating programs intended to expand access and opportunity.

For Montañez, that work has also carried a larger responsibility.

“As a Latina leader, I also understand the importance of representation and the responsibility to open doors for others.”

There are people you meet professionally who, regardless of the circumstances around them, seem capable of taking a deep breath, assessing where they are and beginning the process of moving forward.

Vanessa strikes me as one of those people.

In my follow-up conversations with her, I could hear a sense of purpose and direction in her voice. There was an understanding that one professional chapter had closed, but also a genuine excitement about the possibilities ahead.

That is what makes this moment particularly interesting.

Vanessa is not simply reflecting on what she has accomplished over the last three decades. She is beginning to imagine how that experience, the relationships she has built and the lessons she carries with her can shape what comes next.

She now looks toward her next executive leadership role, with a continued focus on developing people, building opportunity and creating meaningful community impact.

I am genuinely excited to see where that next chapter takes her.

Carrying the Work Forward

Montañez is also expanding her work beyond lending.  She serves as CEO of LeadHER Talks and has completed her first book, The Social Capital Economy, along with a companion workbook and journal based on her doctoral research in executive leadership. 

The Social Capital Economy, Dr. Vanessa Montañez’s new book, explores how relationships, opportunity and leadership can help strengthen communities and build generational wealth.

The project explores how relationships can help create opportunity, strengthen communities and contribute to generational wealth.

The subject is a natural extension of the ideas that have shaped much of her professional life.

Homeownership. Relationships. Opportunity. Leadership. Legacy.

Each represents a different way of asking the same larger question: How do we create something meaningful that can be carried forward?

Heritage and What Comes Next

During our original conversation in Las Vegas, Montañez spoke proudly about the women in her family and the example they provided.

Her grandmother, whom she called Nana Lucy, remains especially important.

“She is one of the reasons that I love celebrating Hispanic Heritage Month,” Montañez said. “Because it’s her and my family that I honor.”

Her grandmother helped raise her and taught lessons both practical and enduring — how to work, how to cook, how to care for a home and, perhaps most importantly, how to save.

Those lessons became part of Montañez’s own story.

Today, as she begins another chapter, she carries them forward in a different way.

“This next chapter is about carrying my heritage, my experience, and my purpose forward,” Montañez said, “and helping others see what is possible for their own lives.”

It is a fitting continuation of a story that began generations ago.

A grandmother bought a home. A family learned the value of ownership. A granddaughter turned those lessons into a career. Relationships became a network. A network created opportunity.

Now, Dr. Vanessa Montañez is taking the experience, reputation and relationships she has built over more than three decades and considering what comes next.

EDITOR NOTES 

​HL interviewed Dr. Vanessa Montañez during the NHORA Conference in San Jose and NAHREP at AVANCE Global in Las Vegas.

Following that conversation, Montañez entered a new professional chapter after completing her tenure with City National Bank.

We followed up with her to reflect on that transition, her 30-year career in residential lending, her Latina heritage and what comes next.

Nina Vaca | Connecting People to Opportunity

Nina Vaca | Connecting People to Opportunity

HL INSIGHTS  

Nina Vaca | Connecting People to Opportunity

Thirty years after founding Pinnacle Group, Nina Vaca continues to define success through resilience, gratitude and a clear sense of purpose.

Article by
Richard Sandoval

hen HispanicLifestyle.com recently reconnected with Nina Vaca at AVANCE Global in Las Vegas, there was plenty to talk about.

Vaca was recognized by HL as a Latina of Influence in 2014. More than a decade later, her business has continued to grow, her influence has expanded and her commitment to creating opportunities for others remains central to how she defines leadership.

Vaca is the founder, chairman and CEO of Pinnacle Group, the company she launched in 1996. What began as a niche IT services firm has grown into the largest Hispanic-owned workforce solutions company in North America, serving more than 20 percent of the Fortune 100.

In 2026, Pinnacle Group is celebrating its 30th anniversary.

“This year, Pinnacle Group is celebrating our 30-year anniversary,” Vaca said. “Today, we are proud to be the largest Latina workforce solutions provider in America.”

Her leadership has also extended well beyond Pinnacle. In 2014, Vaca was appointed by the White House as one of the inaugural Presidential Ambassadors for Global Entrepreneurship, a role that took her around the world promoting entrepreneurship and opportunity.

Three decades in business provide plenty of accomplishments to celebrate.

They also come with difficult chapters.

Surviving to Thrive

Entrepreneurship is rarely a straight line.

Vaca has experienced the uncertainty that comes with building and sustaining a company through economic downturns, national crises and unexpected disruption.

“There have been a lot of those low points in entrepreneurship,” she said. “They say entrepreneurship is not for the faint of heart. Thirty years of ups and downs, and I recall every single one of them.”

Among the most challenging periods was the aftermath of September 11, 2001.

“We had a liquidation plan during 9/11,” Vaca recalled. “It was the hardest moment that we must have had as a company.”

Then came the financial collapse of 2008.

Years later, the COVID-19 pandemic presented another major challenge.

But Vaca does not look back at those moments simply as setbacks.

“Each of those setbacks, or each of those challenges, brought a gift,” she said. “And the gift is experience.”

For Vaca, surviving difficult periods became part of learning how to build something stronger.

“I’m proud to say that we did not only survive them, but we thrived after them.”

It was a comment that immediately connected with one of our own editorial themes: the Business of Surviving to Thrive.

For entrepreneurs, survival is sometimes the first victory. What comes afterward is shaped by what was learned during the difficult moments.

Leadership Rooted in Gratitude

Vaca’s influence extends well beyond the company she built.

Throughout her career, she has supported entrepreneurs, business leaders and women seeking greater opportunities in business and leadership.

When asked where that commitment comes from, Vaca did not hesitate.

“It comes from a place of gratitude,” she said.

“I know that in my heart, what I have personally achieved, God has laid great favor in my life, and I am so grateful for that. I feel the responsibility to give back.”

That sense of responsibility was one of the reasons she accepted an invitation from entrepreneur Patty Arvielo to participate at AVANCE Global.

“When Patty Arvielo called me and said, ‘I need you to be here at the AVANCE Conference to support and lift up hundreds of Latinas that are coming here for direction, because you can’t be what you can’t see,’ I had to say yes.”

For Vaca, the idea is personal.

“Where I was born, how I grew up, how I started — all the statistics would never have pointed to a woman today who’s leading a global business and sitting on publicly traded company boards.”

Her response was not framed simply around what she has accomplished.

It was about what those accomplishments now allow her to do for others.

The Value of Being Resourceful

During our conversation, we asked Vaca what advice she would give to women who may still be working toward their goals.

Some may not yet have the connections.

Some may not have access to significant resources.

Others may simply be trying to figure out how to get into the right room.

Her answer was direct.

“There’s a difference between not having resources and not being resourceful,” Vaca said.

“We can lack resources. We can lack many things. But we have the opportunity to be resourceful.”

She pointed to conferences, networking and relationship-building as examples of how people can begin creating their own opportunities.

“Coming and showing up to conferences like this, networking, meeting people and figuring out, ‘How can I be resourceful?’ — that’s the magic that this conference brings.”

Vaca also emphasized that opportunity is not limited to one community.

“I love this environment, where Latinos are here too, and non-Latinos, quite frankly. We’re all here to help each other.”

Her advice can be summed up in a simple statement:

“Don’t be without resources. Be resourceful.”

Creating Impact

Vaca also spoke about the importance of leaders using their own success as a platform to create opportunities for others.

She pointed to Arvielo as one of those people.

“I’m thankful to have a Patty in my life,” Vaca said. “We should all be thankful.”

“She is trying to create impact and trying to use her success as a platform to help others. I have great respect for people that dedicate their lives to helping others.”

For Vaca, that philosophy aligns closely with her own values.

“That is part of my value set,” she said, “and that’s what I admire about her.”

It is also a theme that runs throughout Vaca’s own career.

Leadership, in her view, is not only about building something successful.

It is about what that success makes possible for someone else.

What’s Next?

Toward the end of our conversation, we asked Vaca a question we often ask leaders we have followed over the years: Her answer was not about another title, another milestone or another business objective.

It was about purpose.

“It took me a long, long time to figure out exactly what my purpose in life is,” Vaca said. “And I know unequivocally that my purpose is connecting people to opportunity.”

That purpose continues to shape how she views Pinnacle Group and its future.

“Pinnacle Group is a wonderful business platform where I can do that and achieve that,” she said. “The more we grow, the more ability I have to live my purpose, which is connecting people with opportunity.”

For Vaca, the next chapter is straightforward.

“I’m going to be doing that for the rest of my life.”

Thirty years after launching Pinnacle Group, Vaca continues to think about growth.

But today, growth carries a broader meaning. It means creating opportunities. It means building relationships. It means using experience to help others find their way and it means understanding that success itself may not be the final destination.

“After success, there is fulfillment,” Vaca said. “And I’m fulfilled when I’m living my purpose.”

EDITOR NOTES 

Nina Vaca was recognized by HL as a Latina of Influence in 2014.

HispanicLifestyle.com reconnected with Vaca during the 2026 AVANCE Global conference in Las Vegas, where she participated in conversations focused on entrepreneurship, leadership and creating opportunities for others.

Pinnacle Group, the company Vaca founded in 1996, is celebrating its 30th anniversary in 2026.

This conversation is part of HispanicLifestyle.com’s continuing coverage of the people, organizations and experiences that help define our communities.

Dolores Arredondo | What’s Next for a Woman of Influence

Dolores Arredondo | What’s Next for a Woman of Influence

HL INSIGHTS  

Dolores Arredondo | What’s Next for a Woman of Influence

As Hispanic Heritage Month celebrates achievement, culture and contribution, HL | Culture & Influence is also looking forward reconnecting with people we have recognized over the years and asking a simple question: What’s next?

Article by
Richard Sandoval

or Dolores Arredondo, the answer is still taking shape. That may be exactly what makes this chapter so interesting.

Previously recognized by HL as a Latina of Influence, Arredondo has built an accomplished career spanning marketing, business strategy, customer engagement, partnerships, entertainment, sports and community leadership.

After more than two decades of building brands, advising organizations and serving communities, she isn’t approaching her next chapter as a reinvention. She is looking at everything she has learned, experienced and accomplished and considering where she can make the greatest difference next.

Leadership Beyond Business

Arredondo’s professional background reflects years spent working at the intersection of brands, consumers, partnerships and business strategy.

As a growth marketing executive and strategic advisor, she has helped organizations understand audiences, strengthen customer engagement, develop strategic partnerships and turn marketing investments into meaningful results.

But business achievement tells only part of her story.

Throughout her career, Arredondo has maintained a deep commitment to service, education, inclusion and creating opportunities for others  particularly women, girls and communities that have not always enjoyed equitable access to resources and opportunity.

She has served on the boards of the Adventist Health White Memorial Charitable Foundation and Hispanas Organized for Political Equality (HOPE), where she also served as chair.

Arredondo was appointed a Commissioner for the Los Angeles County Department of Public Social Services, bringing her leadership and community perspective to issues affecting vulnerable populations.

Today, she continues that commitment as a member of the Wellesley College Board of Trustees and on the founding board of College Match Los Angeles, helping expand educational opportunities and pathways to success for first-generation students.

Those roles are impressive.

But in the many years I have known Dolores, what stands out most is something more personal. She is a woman of impact. She has consistently looked for ways to lift up others, create opportunities and connect people with resources, relationships and possibilities that can move them forward.

Service is not simply something Dolores has added to an already accomplished professional résumé. It is very much part of her DNA.

That perspective helps explain why her leadership has extended well beyond business. Whether through nonprofit organizations, education, healthcare or the advancement of women, she has repeatedly found ways to use her experience and relationships in service of others. 

A collection of moments with Dolores alongside family, friends and community leaders reflecting the relationships, service and sense of community that have been such an important part of her journey.

Finding Her “Next, Next”

After years of building, leading, advising and serving, Arredondo describes this point in her journey as searching for her “next, next.”

The phrase says a lot.

This isn’t simply about finding another job or adding another title. It is about determining where decades of experience, leadership, relationships and perspective can have the greatest impact. The possibilities cross several worlds she already knows well.

Healthcare is one.

Helping organizations better connect people with services and resources that can improve their lives is an area that naturally brings together her marketing experience and commitment to community.

There is also the continued opportunity to help brands better understand and connect with consumers, particularly within communities where trust, relevance and authentic engagement matter.

Sports and entertainment remain another area of interest, particularly where partnerships, marketing and the advancement of women intersect.

Whatever direction comes next, the common thread is purpose.

“I want to use my marketing prowess for good,” Arredondo says. “Whether it’s connecting people to the products and healthcare services they deserve or helping advance women in sports, I want to be a part of creating a better and more inclusive world.”

That statement may offer the clearest definition of what her “next, next” looks like. It is not simply about what she wants to do. It is about why she wants to do it.

Experience With Purpose

There comes a point in a successful career when advancement does not necessarily mean another rung on the professional ladder.

Sometimes it means having the freedom to ask a different question: Where can I contribute the most?

For Arredondo, marketing has provided an extraordinary professional foundation. Service has provided another. Over time, those two parts of her life have become increasingly connected.

She brings decades of strategic business experience, organizational leadership and an understanding of how brands, institutions and people connect. She also brings years of involvement with organizations focused on healthcare, education, opportunity and the advancement of women. Those aren’t separate chapters anymore. They are increasingly part of the same story and that may be one of the advantages of reaching this stage of a career.

Experience creates choices. Perspective helps determine which choices matter. Purpose helps determine what comes next.

Looking Forward During Hispanic Heritage Month

Hispanic Heritage Month naturally gives us an opportunity to look back. We celebrate accomplishments. We recognize contributions. We remember the people and experiences that helped create opportunities for the generations that followed.

But heritage isn’t only about where we have been.

It is also about what we do with those experiences moving forward. That is one of the reasons we wanted to reconnect with Dolores Arredondo.

HL recognized her as a Latina of Influence because of the leadership, achievement and commitment to community she had already demonstrated.  Years later, those qualities remain. What has changed is the question. Today, we are less interested in asking what Dolores has accomplished. There is already plenty of evidence of that. We are interested in what all of those accomplishments have prepared her to do next.

Arredondo doesn’t appear interested in simply adding another title to an already distinguished résumé. She is looking for the place where experience meets purpose  where marketing, leadership, relationships and service can create something meaningful.

The next chapter has not been completely written. Perhaps that is the most exciting part.

Because for a woman who has spent so much of her career helping create opportunities for others, the question now becomes:

What opportunity will Dolores Arredondo create next?

EDITOR NOTES 

Dolores Arredondo was recognized by HL as a Latina of Influence during our 2018 Latina Conference. Over the many years we have known Dolores, we have watched her build an accomplished professional career while consistently creating opportunities for others and remaining committed to service.

As part of our Hispanic Heritage Month coverage, HL | Culture & Influence is reconnecting with people we have had the privilege of recognizing over the years  sharing where their journeys have taken them and asking one of our favorite questions: What’s next?

 

HL 2018 Latinas of Influence. Dolores is located on the back row, 3rd from the right. 

Daniela Mounger | Building a Better Way to Send Money Home

Daniela Mounger | Building a Better Way to Send Money Home

HL INSIGHTS

Daniela Mounger | Building a Better Way to Send Money Home

For Wells Fargo executive Daniela Mounger, the modernization of ExpressSend® is both a business initiative and something deeply personal.

Photos and article by
Richard Sandoval

or Daniela Mounger, sending money across borders is not simply part of her job.  It is part of her life.

Born and raised in Monterrey, Mexico, Mounger moved to the United States 14 years ago. Her parents and much of her family remain in Mexico, and she understands firsthand what it means to stay connected across borders.

She sends money home for birthdays, Mother’s Day, everyday needs and moments when family needs support.

Today, she also leads the Wells Fargo business responsible for helping customers do the same.

Mounger is senior vice president and head of Global Remittance Services within Wells Fargo Consumer Banking and Lending, where she leads the strategy, transformation and growth of ExpressSend®, the company’s cross-border remittance product, along with its consumer foreign-currency solutions.

Hispanic Lifestyle spoke with Mounger during AVANCE Global in Las Vegas about the evolution of ExpressSend, the changing expectations of customers and why the work carries such personal meaning for her.

Listening to the customer

ExpressSend has been around for more than a decade, but the way customers use it has changed significantly.

For years, customers were often directed to Wells Fargo branches to manage aspects of the international money-transfer process.

Mounger said customers were asking for something easier.

“We listened to them,” she said. “They asked us to innovate. They asked us to have a convenient way to send money from their mobile apps.”

That feedback helped drive the modernization of ExpressSend and its nationwide launch within the Wells Fargo Mobile® app.

The mobile experience allows customers to add and manage recipients, track transfers and receive alerts directly through the app. Wells Fargo says ExpressSend currently supports transfers to 12 countries.

For Mounger, the convenience is important because it reflects the way people live now.

“All of us are attached to our mobile phones,  nuestros celulares,” she said.

The ability to send money from a phone can matter in ordinary moments as much as emergencies.

Someone may be thinking about a parent, an aunt or another family member back home. A birthday may be coming up. A relative may need help.

“You just pull out your phone,” Mounger said.

More than a product

What makes Mounger’s connection to ExpressSend different is that she is not only leading the product.

She uses it.

“I’m Mexican, born and raised in Monterrey, Mexico, and my parents are still there. My family is still there,” she told HL Media Network.

She uses the service to send money to her parents and family members for occasions that are both important and routine.

“I use it to send money to my parents when they need it,” she said. “I use it for Mother’s Day, my mom’s birthday, my dad’s birthday and anything that is really needed for day-to-day lives.”

That personal experience gives Mounger a direct understanding of the customers the product is designed to serve.

“For me specifically, this was a very important product because not only do I lead it, I also use it,” she said.

She also understands the emotional side of sending money internationally.

For families separated by borders, the transaction can represent much more than the amount being transferred. It can be a way of caring for parents, helping relatives through difficult moments or remaining connected to the people and places left behind.

Mounger described the service as one way of creating a bridge between customers and their families.

Security and trust

Convenience is only part of the equation.

Mounger also emphasized the importance of trust and security when sending money internationally.

She acknowledged that sending money abroad can sometimes create anxiety, especially when customers are moving money they worked hard to earn.

Wells Fargo says ExpressSend uses encrypted sessions and security features already built into the Wells Fargo Mobile app to help protect customer account information.

Mounger also offered several reminders for consumers.

Know who you are sending money to. Carefully review recipient names, account information and other details before completing a transfer. Never share banking usernames or passwords with another person.

Once money is sent, she noted, correcting an error can be difficult.

Her point was straightforward: technology can make sending money easier, but customers still have an important role in protecting themselves.

A career connected to immigrant communities

Mounger’s path to leading Wells Fargo’s remittance business reflects years of experience in payments and financial services.

She has more than 15 years of experience in payments and product management, including work leading complex business transformations and customer-focused product development.

Before joining Wells Fargo, Mounger worked at Welcome Tech, where she focused on payments and financial services for immigrant communities.

She earned a bachelor’s degree in accounting and finance from Tecnológico de Monterrey in Mexico and a Master of Public Administration from the University of Texas at San Antonio.

When asked about the experiences that helped shape her career, Mounger pointed to two things: hard work and networking.

“Those are the most important things,” she said.

She also spoke about perseverance and the importance of continuing to work toward opportunities.

That journey eventually brought her to a role where her professional responsibilities intersect closely with her own experience.

“I have the blessing of ending up here with this product that is so close to my heart,” she said.

For Mounger, that connection comes from understanding people who, like her, built lives in the United States while maintaining close ties to family elsewhere.

“My entire family is in Mexico,” she said. “How do we help them? How do we provide solutions for all of us to help our parents, our families that are out there?”

Innovation with a purpose

Wells Fargo launched ExpressSend Mobile nationwide in 2026, bringing the service directly into its mobile banking platform.

The company says customers can send money to bank accounts or eligible cash pickup locations, track transfers, manage recipients and receive alerts through the app.

For Mounger, however, the technology itself is only one part of the story.

The larger goal is giving customers a secure and convenient way to support people they care about.

For someone who has lived that experience personally, the work carries a different kind of meaning.

She is not simply helping modernize a financial product.

She is helping make it easier for people to send something home.

EDITOR NOTES 

We  spoke with Daniela Mounger during AVANCE Global in Las Vegas, where HL Media Network was conducting a series of conversations with business, financial services and real estate leaders.

Mounger discussed the nationwide mobile launch of Wells Fargo ExpressSend®, the evolution of the service and her personal connection to helping families send money across borders.

Product details referenced in this article were supplemented by information provided by Wells Fargo regarding the 2026 nationwide launch of ExpressSend Mobile.

The interview has been edited for clarity and length.

 

Michelle Juarez- Perry | Leadership, Homeownership and Building a Legacy

Michelle Juarez- Perry | Leadership, Homeownership and Building a Legacy

HL INSIGHTS

Michelle Juarez- Perry | Leadership, Homeownership and Building a Legacy

A Hispanic Heritage Month Story

Photos and article by
Richard Sandoval

or NHORA National President Michelle Perry, leadership, homeownership and community are personal. As a first-generation homeowner and longtime real estate professional, she understands how owning a home can change the trajectory of a family.

During Hispanic Heritage Month, we often celebrate the accomplishments of individuals who are making an impact in their professions and communities. Sometimes, the more interesting story is understanding what motivates them to lead. For Michelle Perry, that story begins with home.

Perry is the 2026 National President of the National Hispanic Organization of Real Estate Associates (NHORA) and a full-time Realtor who has worked in Silicon Valley, Santa Clara County and San Benito County for more than 26 years.

Long before becoming a leader of a national real estate organization, however, Perry experienced something that continues to influence how she views her profession and community service.

She became a first-generation homeowner.

“I know what that trajectory is in life, and I know how it’s changed my family,” Perry told HL Media Network during NHORA’s 2026 National Conference in San Jose.

She became a homeowner before entering the real estate profession.

“So it’s something big for me,” she said. “I know what it means.”

Watch our conversation with NHORA National President Michelle Perry 

Discovering NHORA

Our introduction to NHORA went beyond attending its national conference.

The day before the conference, HL Media Network was invited to join NHORA leaders for a chapter retreat at Hayes Mansion in San Jose.

It provided an opportunity to observe the organization from the inside — chapter leaders gathering to discuss leadership, communication, professional development and the direction of the organization.

One word came up repeatedly: family.

The following day, as real estate professionals, lenders, affiliates and industry leaders arrived for the national conference, it became easier to understand what they meant.

There was an obvious professional purpose to the gathering. But there was also familiarity among the members and a sense that relationships between chapters mattered.

For those unfamiliar with NHORA, as we were before spending time with the organization, its work extends beyond professional networking.

The organization promotes sustainable homeownership while developing leadership within the real estate industry and encouraging its members to serve as trusted advisors within Hispanic communities. Its work also includes financial literacy, consumer education and community involvement.

Perry became involved with NHORA approximately six years ago.

“I knew what they were doing in the community,” she said.

That connection between profession and community appealed to her.

“This organization gives back to the community,” Perry explained. “In every aspect, not just in real estate, not just in education, but actually giving to people that are in need.”

Leadership Starts With Communication

When Perry became National President earlier this year, one of her priorities was strengthening NHORA from within.

Her focus has been on the chapters and, particularly, developing the professionalism and leadership skills of the people running them.

“They’re the ones that are really serving the community,” she said.

For Perry, effective leadership starts with something basic.

Communication.

“The number one thing for me, when you talk about leadership, is communication,” she said. “It’s really important that we establish what our priorities are, and how we communicate them.”

That meant investing in leadership training and making sure chapter leaders understood not only the organization’s priorities, but where NHORA wanted to go next.

The result, Perry believes, has brought the organization closer together.

“We know what our purpose is. We know what the vision is, and we know what the next step is, because we are being strategic about how we move forward.”

More Than a Real Estate Transaction

Perry’s perspective on homeownership is particularly relevant to the work NHORA is doing.

Real estate professionals spend their careers around transactions.

Buyers. Sellers. Financing. Properties. Contracts.

But Perry remembers the experience from the other side of the table.

She remembers becoming a homeowner before she became a Realtor.

That distinction matters.

For a first-generation homeowner, purchasing a house can represent something much larger than acquiring property. It can change how a family thinks about stability, opportunity and its financial future.

Perry lived that experience herself.

Today, she wants NHORA professionals to help others understand the homebuying process and the possibilities that can come with it.

She also sees the organization’s responsibility extending beyond homeownership education.

Perry talks about building wealth and leaving a legacy.

That means creating relationships with people and organizations capable of providing knowledge and resources within the communities NHORA serves.

It also means showing up in other ways.

Perry points to activities such as backpack drives, scholarships, nonprofit support and educational programs as examples of how local chapters can become part of their communities.

The objective is for NHORA members to become people their communities know and trust whether someone is trying to understand the homebuying process or simply looking for information and resources.

Building a Legacy

That brings Perry to what comes next.

She envisions NHORA continuing to expand into additional communities and states while maintaining the local relationships that have helped define the organization.

“We want it to expand into communities where they know that we are the trusted advisor,” she said.

Partnerships will be an important part of that expansion.

This year, NHORA introduced what Perry describes as its Legacy Partnership, creating deeper relationships with organizations supporting its mission. NHORA’s current national partnership structure includes Legacy, Impact, Community and Supporting Partner levels, with its Legacy Partners positioned for long-term participation in the organization.

But when Perry discusses those relationships, she doesn’t speak about them simply as sponsors.

“They’re part of our family now,” she said.

It reflects the same theme we heard during the leadership retreat the previous day.

For Perry, growth is ultimately about collaboration.

“That’s how we move forward,” she said. “It’s with collaboration, partnerships, and building futures for more than just ourselves, for giving back to our communities.”

A Story Worth Continuing

Our conversation with Michelle Perry was one of several we captured during our time with NHORA in San Jose.

We arrived wanting to learn more about an organization that was relatively new to us. We left with a better understanding of its leadership, its chapters and the people working within real estate and financial services to address homeownership and economic opportunity in their communities.

There are more of those stories to share.

For Hispanic Heritage Month, however, Michelle Perry provides a fitting place to begin.

She is a real estate professional who remembers what it felt like to become a first-generation homeowner.

A national president who believes leadership begins with communication.

And a Latina leader whose definition of success extends beyond what she can build for herself to what she and others can help build for the people who come next.

That is where leadership becomes legacy.

Learn more about the National Hispanic Organization of Real Estate Associates at NHORA.org.

EDITOR NOTES 

HL Media Network was invited to attend the 2026 NHORA National Conference in San Jose, California, including a leadership retreat held the day before the conference. It was our first opportunity to spend meaningful time with the organization, its national leadership and representatives from several of its chapters.

What began as an introduction quickly became an opportunity to listen, learn and document. During our time in San Jose, we conducted several interviews exploring leadership, homeownership, financial education, community service and the work being done by professionals serving their communities.

Our conversation with NHORA National President Michelle Perry is the first of several stories we look forward to sharing from that experience.